The Emirates Airlines Nairobi Office helps the local economy by offering job opportunities and promoting diverse industries such as tourism and trade. Emirates Airlines' presence in Nairobi has enhanced tourism, with visitors from all over the world visiting Kenya's renowned attractions, such as national parks, animal reserves, and gorgeous coastlines. The office responds to client inquiries, complaints, and special requests. This includes assistance with baggage claims, missing things, and special accommodations for passengers with impairments or special requirements.